1.1.1 These rules are made based on Article 102 of the Air Code of the Russian Federation and Federal Aviation Rules “General rules on air transportation of passengers, baggage and cargo, as well as requirements of passengers, consignors and consignees’ handling” approved by Order of the Ministry of Transport of the Russian Federation No.82 dated 28 June, 2007.

1.1.2 The rules are applied for domestic and international passenger, baggage and cargo air transportation services, carried out under the code of UTair Aviation, JSC as a Carrier, and in the course of rendering services during such air operations on the territory of the Russian Federation. The rules establish the rights and responsibilities of the Company and individuals, cargo consigners and consignees, who use the services of the Company, which are mandatory for them.

1.1.3 The rules cover international passenger, baggage and cargo transportation services, if they do not contradict to conventions regarding international air transportation services, documents of the International Civil Aviation Organization (ICAO), and to the applicable international treaties and agreements of the Russian Federation on air transportation services.

1.1.4 The rules establish the conditions of passenger, baggage and cargo transportation services, specified in air transportation agreement, and are an integral part of this agreement.

1.1.5 When concluding passenger, baggage and cargo air transportation agreement, the rules, tariffs and charges which are in effect as of the date of a transportation document, are applied.

1.1.6 When rendering services in the airport of departure in the course of passenger, baggage and cargo transportation, the rules, tariffs and charges which are in effect as of the date of such a transportation service, are applied.

1.1.7 Transportation of passengers, baggage and cargo by the aircraft leased from the Company is regulated by the aircraft lease agreement.

1.1.8 Transportation of the Company employees and other categories of the Company passengers is regulated by these Rules and corresponding provisions of other regulatory document issued in elaboration of these Rules.

1.1.9 Transportation of passengers and baggage performed by carriers of various types of transport under one transportation document (during/mixed connection) with participation of air transport, is regulated by special agreements between parties concerned.

1.1.10 These Rules and other regulatory documents issued in elaboration of these Rules can be amended by the Company.

1.1.11 Matters related to application of these rules and other regulatory documents issued in elaboration of these Rules which concern passengers, their baggage, cargo consigners (consignees) during the sale of transportation services, registration of transportation documents, boarding and disembarking (loading and unloading) shall be settled by staff of the Company or its authorized agents.

1.2.1 Charter operations are performed in accordance with Charter operations agreement and in compliance of these Rules, unless otherwise specified in agreement between the Customer and the Company.

1.2.2 A passenger who accepts the conditions of transportation services specified in a charter operations agreement shall comply with all conditions of the agreement and/or these Rules, whether he/she is a direct participant of such an agreement or not. A charterer (an agent) shall provide to a Passenger complete and true information regarding the condition of such transportation services.

1.2.3 Transportation of baggage by charter flights is performed in accordance with these Rules unless otherwise specified in agreement between the Charterer and the Company.

1.3.1 Rights and responsibilities of the parties arising from passenger, baggage and cargo air transportation agreement are regulated by: 

• conventions related to international air transportation services, ICAO documents and provisions of the applicable international treaties and agreements of the Russian Federation regarding air transport services;
• the Air Code of the Russian Federation and other regulatory documents of the Russian Federation;
• Federal Aviation Rules;
• these Rules.

1.3.2 When performing international air transportation services these Rules are applied to the extent not contradicting to international agreements of the Russian Federation on air transport services, to laws, regulations, rules and instructions of state authorities of the country to/from/over the territory of which such transportation services are performed.

1.3.3 If any provisions specified in these rules or transportation document are in conflict with the laws and regulations of a corresponding country provided that they can not be changed by the parties of air transportation services agreement, then such provisions will remain in force and are deemed to be a part of transportation services agreement only to the extent not contradicting to the above mentioned laws and regulations. At that invalidity of any provision of these rules does not affect the effect of other provisions of these rules.

1.3.4 When performing international air transportation services the carrier’s responsibility is regulated by conventions related to international air operations, ICAO documents except for those transportation services which can not be considered as transportation services according to such documents.

1.3.5 All the issues related to application of these Rules and arising out of relations between the Client and officers on duty, are settled by authorized representatives of the Company.

1.4.1 These Rules can be changed by the Company both at its own discretion and according to the requirements of the applicable laws and regulations of the Russian Federation. This being said, such a change of these Rules comes into force after its legal approval.

1.4.2 These Rules, instructions and other documents of the Company which regulate air transportation services can be changed by the Company without any notice to passengers/ cargo consigners provided that no change is applied after the beginning of air transportation service.

1.4.3 Representatives, employees and agents of the Company shall comply with these Rules and shall not corrupt or change their provisions.

Representative office means a separate subdivision of the Company located outside of the site of residence, established in accordance with Article 55 of the Civil Code of the Russian Federation, and separate legal entities or individuals with representative functions acting based on corresponding agreements. Acts of the Company representatives must be based on these Rules and documents issued in elaboration of these Rules.