Excess baggage
All fares, except Minimum fares, allow you to take one piece of baggage of up to 20 kg. Purchase excess baggage on the Utair website or mobile app—from 2499  a (or 40 € for international flights).

You can pay for your baggage at the airport:

  • one piece of baggage up to 10 kg (55×40×25 cm) — 2000 ₽ ₽ (or 30 € for international flights);
  • one piece of baggage up to 20 kg (the sum of its 3 dimensions must not exceed 203 cm) — 3000 ₽ (or 50 € for international flights).
The following rates must be paid in the boarding area for any excess baggage:
  • one piece of baggage up to 10 kg (55×40×25 cm) 3000 ₽ (or 50 € for international flights).
  • one piece of baggage up to 20 kg (the sum of its 3 dimensions must not exceed 203 cm) 4000 ₽ (or 65 € for international flights).
Utair carries sports equipment free of charge: bicycles, skis or a snowboard in a case, hockey sticks — weighing up to 20 kg (for Premium fares). A detailed list of sports equipment can be found here
Sports equipment is free for Utair Status Silver and Gold cardholders if tariff brands are "Minimum" and "Optimum"

Cost of excess baggage and hand luggage for flight routes Moscow → Krasnoyarsk, Moscow → Saint Petersburg, Moscow → Krasnodar, when paid less than 36 hours before departure:

10 kg hand luggage

2500 RUB

10 kg excess baggage

2000 RUB

20 kg excess baggage

3000 RUB

Cost of excess baggage and hand luggage for flight route Moscow → Milan, when paid less than 36 hours before departure:

10 kg hand luggage

40 Euros

10 kg excess baggage

30 Euros

20 kg excess baggage

50 Euros

Additional carry-on luggage
The Minimum and Optimum fares allow you to take 1 piece of carry-on luggage of up to 5 kg. You can take additional carry-on luggage of up to 10 kg (55×40×25 cm) on board with you. Buy carry-on luggage on the Utair website or mobile app from 999 ₽ (or 20 € for international flights).
Carry-on baggage up to 10 kg and priority landing is free for Utair Status Gold cardholders if tariff brands are "Minimum" and "Optimum"
Buying carry-on luggage at the airport is 30% more expensive. If carry-on luggage is overweight, you will need to pay 4000 ₽ for it (or 65 € for international flights).
Upgrade to Business class
You can upgrade to business class for any flight on our route network at the check-in desk if seats are still available.
Upgrade to Business class from 5 999 ₽ (or 99 € international flights) for all fares.
  • In-flight service in Business class.
  • Priority exit upon arrival.
  • Carry-on luggage and Baggage — for the Economy class service fare.
  • No service in the business lounge or private transfer to the aircraft.
Additional terms and conditions:
In rare cases, where Utair must substitute an aircraft for operational reasons, the airline may offer Eurobusiness class instead of the standard Business class. In the Eurobusiness class, passengers are seated on regular seats with an unoccupied seat between them.
On flights over 6 hours Utair offers a block of seats with sleeping accessories.

Utair will refund the surcharge:

  • If the airline substitutes the aircraft and is unable to offer the passenger a seat in business class.
  • In the event where the airline demands the mandatory exchange or refund of the ticket.
If a passenger refuses to travel on the flight, the fee for upgrading to Business class will not be refunded.
Passenger insurance
Coverage for accidents which may occur during the flight — from 300 ₽ (or 5 € for international flights). You can find the full terms and conditions and the offer здесь
Seat+
Seat+ are seats which have 25 cm more room between the armchairs. They are comfortable if you want to sleep or if you are flying with a child — even if the armchair is in an upright position.

Within Russia

1499 a

Worldwide

25 € (1999 ₽ if purchased at the check-in desk for flights departing from Russia)

Seat+ is free for Utair Status Gold cardholders.

Silver

499 a/ 7 € (699 a during check-in for international flights from Russia),

Bronze

999 a / 14 € (1299 a during check-in for international flights from Russia)

Refund of additional payment for seat+

Utair will refund the surcharge for seat+:

  • if the airline substitutes the aircraft and is unable to offer a different seat+ option on board;
  • In the event where the airline demands the mandatory exchange or refund of the ticket.
  • when a passenger is moved to another seat in economy class for safety reasons.
If a passenger refuses to travel on the flight, the surcharge for upgrading to seat+ will not be refunded.
Seat+ beside the emergency exits are reserved for passengers, who are capable of helping flight attendants in the event of emergency evacuation. The following passengers can not select seats beside the emergency exits:
  • passengers who, due to their age, a physical or mental illness, are not able to move quickly;
  • individuals with impaired vision or hearing, who are not able to clearly follow instructions during the evacuation of the plane;
  • passengers with children, as well as unaccompanied children under 12 years of age;
  • individuals who are in custody or who have been deported;
  • pregnant woman;
  • employees of the State Courier Service of the Russian Federation (GFS) and the Special Communications and Information Service of the Federal Protective Service of the Russian Federation;
  • passengers with animals in the aircraft cabin.
Utair also kindly requests the following passengers not to select seats beside the emergency exits:
  • passengers from 12 to 18 years of age;
  • passengers who do not speak any of the languages in which the emergency instructions are given.
Quiet seats
For a more peaceful flight on ATR-72 aircrafts, find seats in the end of the cabin, rows 15 to 18.
These seats are generally more peaceful than others.

In Russia

599 RUB

Abroad

9 Euros (or 629 RUB during check-in for flights from Russia)

A quiet seat for Status Gold and Status Silver card holders is free of charge.

Bronze

99 RUB / 1.5 Euros (or 129 RUB during check-in for international flights from Russia)

Choosing a seat in the cabin
Premium passengers as well as Status Silver and Status Gold cardholders choose a seat for free. Status Bronze cardholders could choose a seat with extra pay - 99 ₽ / 1,5 € (129 ₽ during check-in for international flights from Russia)
Other Utair passengers will automatically be assigned a seat. To select a seat on board, you need to make an additional payment of 299 ₽ (or 5 € for international flights) when purchasing a ticket or when checking in.

Utair will refund the surcharge for selecting a seat:
  • if the airline substitutes the aircraft and is unable to offer an alternative seat option on board;
  • In the event where the airline demands the mandatory exchange or refund of the ticket.
  • when a passenger is moved to another seat in economy class for safety reasons.

If the passenger refuses the service, the surcharge for seat selection will not be returned.

If a passenger selects a seat and later gives it up and selects another seat, the payment will not be reimbursed.
Order food in-flight
For most destinations, free meals are not included in the ticket price. Pre-order breakfast or lunch options from the menu prepared by our Utair chef on the website utair.ru or the mobile app when purchasing a ticket and checking in.
The Utair menu includes more than 20 dishes: from light sandwiches to Italian pasta dishes.
Vegetarian, halal and kosher options are also available.
Please take a look at our menu

from Moscow

4 hours before for sandwiches, breakfasts and beverages
8 hours before for hot meals
(48 hours for halal meals, and 72 hours for kosher meals)

to Moscow

18 hours before (48 hours for halal meals, and 72 hours for kosher meals)

from Tyumen

4 hours before

to Tyumen

18 hours before

from Ufa

4 hours before

to Ufa

18 hours before

from Surgut

2 hours before

to Surgut

18 hours before

In case of service cancellation by the passenger, funds paid will be reimbursed in full.

You may get a voluntary refund for meals, if you contact the airline company in advance (contact info https://www.utair.ru/information/feedback/) no later than 48 hours before departure.

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