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Transport Regulations

Rules of Carriage of Passengers, Baggage and Cargo

Definitions
Legends and abbreviations
1. General
2. General requirements
3. Conditions of air transportation
4. Transportation of passengers
5. Baggage transportation
6. Cargo transportation
7. Administrative formalities
8. Liability insurance
9. Refund of amounts paid for transportation
10. Responsibility of the Company, passengers, shipper
11. Liability of the Company, passenger and shipper
12. Claim and complaint procedure
13. Rules of passengers conduct

Children and infants under two years

Children under 12 travelling with a passenger are transported with a twenty-five percent discount off the standard or special rate, if special conditions for application of special rate are absent. Such children have a separate seat and they are entitled to free baggage allowance according to the established rules.  

For your comfortable flight, you can take all necessarythings and items  to take care of your child. You can also take infant's food that is necessary during the flight. See the list of items allowed for carriage as carry-on baggage.

Important! You can only use a baby stroller up to boarding. After that it must be handed over for storage in the hold.
Before you hand over a baby stroller for carriage in the hold, please make sure that it stays clean and undamaged, fold it and wrap it in overwrap or use a special cover. 
When you arrive at your first landing destination, please request a Flight Attendant to get back your stroller.

One adult may take one child under 2 years without a separate seat for free on domestic flights, or for 10% of the regular or special fare on international flights, unless otherwise provided by special fare conditions. Other children under two years travelling with the same adult will be charged 75% of the fare. A passenger may prefer to book a separate seat for the child at 75% of the adult fare (unless otherwise provided by special fare conditions).

Passengers travelling with children under 5 years from Terminal A at Vnukovo Airport, can be provided with a free baby stroller service. If you drop off your own stroller at check-in desk, you may use a free baby stroller at Terminal A while waiting for the departure. At boarding you must hand the stroller over to the Airline representative.

Children between 2 and 12 years of age

Carriage of children without escort

In exceptional cases, children aged from 5 to 12 travelling without parents (foster parents) or one of the passengers (who reached 18) can be carried without escort if there is a request from parents, foster parents and provided there is a consent from the Carrier.  

Children without escort can be carried only by direct non-stop flights.

Children without escort can travel by air in the following cases:

- if there is an advance consent of the Airline to carry a child without escort;
- if there is a confirmation of booking a flight;
- accompanying persons stay with a child at the airport until boarding;
- a child will be met at the destination airport;
- child’s trip is paid in accordance with the applicable rules and rates.

Children without escort can travel by air only after their parents, foster parents or relatives complete and sign the Notice on special care and Declaration of parents/foster parents.

For flight security reasons, passengers with children cannot be seated near emergency exits.

Please take note of the international travel rules for underage children:

Article 20 of Federal Law No.114-FZ “On the Procedure for Exit from the Russian Federation and Entry into the Russian Federation” dated August 15, 1996 (as amended on April 07, 2010) requires that a minor citizen of the Russian Federation shall leave the Russian Federation, as a rule, together with at least one of his/her parents, adopters, trustees or guardians. Where a minor citizen of the Russian Federation leaves the Russian Federation without escort, in addition to the passport he/she should have a notary legalized consent of the indicated persons to exit from the Russian Federation, such consent stating the term of his/her stay outside the Russian Federation and state(s) he/she intends to visit.

In accordance with the law of the Russian Federation, a citizen of the Russian Federation cannot be deprived of the right to enter the Russian Federation. Children over 12 years do not need to be accompanied by an adult passenger or a passenger under 18 fully capable in accordance with the Civil Law of the Russian Federation.

In practice travel consent from the other parent for exit from the Russian Federation can be requested by Russian border guards or during border control procedure when entering the country of destination.

We recommend to obtain a notary legalized travel consent of the other parent. It can be issued for a specific trip or for a period covering several trips. Such consent is not required if there is no other parent, which must be evidenced by one of the following documents:

• a Mother’s Book (previously known as the Single Mother’s Book);
• a Death Certificate;
• a Certificate of Deprivation of Parental Rights;
• a Declaration of Waiver of Parental Rights signed by the other parent;
• a court-issued document certifying that the location of the other parent cannot be identified;
• a police-issued document certifying that the other parent is wanted, etc.

A Divorce Certificate cannot be one of such documents.

If a child is travelling with both parents, an International Passport and a Birth Certificate are sufficient if the parents have different surnames.

Pregnat women

Before travelling we advise you to consult your doctor for possible contraindications and obtain recommendations for your upcoming trip.

Carriage of pregnant women is performed only with signed guarantee liability (note) that the Carrier bearing no liability to the Passenger for unfavorable consequences that may ensue for the Passenger and the fetus in the process and as a result of carriage by air.

Passenger shall determine his capability to use air transport based on his/her health condition.The responsibility for notification the Airline about health condition rests with passenger at the time of booking / ticket purchase or during check-in.

Specialized medical care is not available on board, therefore we kindly ask you to respect our restrictions, as they are focused only on your own safety.

The Carrier may refuse to carry a pregnant woman if this is regulated by the requirements of immigration law of a destination country. 

Travelling with Newborns

Newborns are generally not recommended to travel by air within the first seven days of their life.

When a ticket is booked for a newborn under seven days, or prematurely born, the baby’s mother must provide a waiver relieving the airline from liability for consequences of her baby’s air travel. Please complete the waiver in at least two copies, one of them to be handed over to the airline’s representative or check-in agent at the departure airport, and the other one to be retained by you.

Specialized medical care is not available on board, therefore we kindly ask you to respect our restrictions, as they are focused purely on your own safety.

Waiver for Travelling when Pregnant and with Newborns

Transportation of this category of passengers must be agreed with the Airline when the ticket is booked. Prior to the flight, it is required to submit to the Airline a medical statement signed by a doctor, which would authorize passenger transportation by air and specify the requirements for such transportation.

Medical statement confirms passenger’s ability to fly without any health risk and the absence of any requirements for special medical treatment during the flight.    

The issued statement must be valid on the day of the flight. If there is serious aggravation of passenger’s medical status in the period between the date of the statement issue and the actual date of flight, it is necessary to obtain a new statement.

The Airline will bear no responsibility for possible consequences and/or deterioration of health which can occur in the process of or after transportation of a sick passenger and which is caused by the state of passenger’s health.

To make you journey comfortable, please do the following prior to the flight: 

  • consult with your doctor; 
  • book round trip ticket; 
  • when you book tickets, inform us whether you will use a wheelchair; 
  • complete the attached form of sick passenger transportation; 
  • if you use your own wheelchair, please send us its specifications (type of the battery, dimensions etc);
  • for reasons of safety, carriage of wheelchairs is done as follows:
Type of a wheelchair Limitations
Wheelchairs with acid batteries  Such wheelchairs are subject to check-in and are carried in baggage compartments provided that the battery is disconnected, battery clamp is isolated, the battery is packed in a container with absorbent material and shall be properly marked. The service “hand-over during boarding” can be applied if a wheelchair with acid battery is used prior to boarding and after disembarkation.
Wheelchairs with dry-charged batteries Such wheelchairs are carried in a baggage compartment provided the battery is disconnected, battery clamp is isolated in order to avoid short circuit, the battery is securely fastened on a wheelchair.  
Wheelchairs with gel batteries  Such wheelchairs can be carried without disconnection of batteries provided the battery clamp is isolated.  
Wheelchairs with lithium-ion batteries Such wheelchairs can be carried as cabin baggage if the design of the wheelchair provides for removal of batteries by user. It is required to re move the battery and carry it in a passenger cabin; battery terminals must be protected against short circuit, the battery must be protected against damage.
Wheelchairs with non-spillable storage batteries Such wheelchairs must be carried in a baggage compartment provided the battery is securely fastened, its terminals are protected against short circuit, and electric circuits are isolated.  
Wheelchairs with spillable batteries  Such wheelchairs must be carried in a baggage compartment provided the battery is securely fastened, its terminals are protected against short circuit, and electric circuits are isolated. The wheelchair must be loaded, secured and unloaded in a vertical position only. If possible, vent plugs preventing spillage should be installed on non-spillable batteries.

Wheelchairs carriage requirements are regulated by the Technical Instructions for the Safe Transport of Dangerous Goods by Air (Doc 9284 AN/905 ICAO)

The Airline installed equipment on some Вoeing-737-500, Airbus-А321 aircraft for transportation of passengers on stretcher. Transportation of a passenger on stretcher must be agreed with the Airline during booking, at least 72 hours prior to the flight. You are required to provide the following information to the Airline:

  • disease and its degree;
  • medical indications (if any) for transportation by air;
  • special conditions (limitations and recommendations) for arrangement of transportation;
  • availability of an accompanying person.

When all necessary information is submitted, the Airline will study your request and decide on a possibility of such transportation.

Passengers on stretchers may only travel if accompanied by a person to provide care during the flight.

In exceptional cases, a passenger in a wheelchair whose condition does not require special care, can be carried under the supervision of the Airline staff. Please complete the form to request carriage under the supervision of UTair staff.

Passengers in wheelchairs or sick passengers may take with them the following items without any additional charge: wheelchair, crutches, drugs (necessary during the flight) if they are carried  in cabin baggage, and not in checked-in baggage. If the above items are carried in checked-in baggage, then their weight shall be considered during weighing, and transportation must be done as part of free baggage allowance.


Class of service
Baggage (the sum of three dimensions not more than 203 cm)
Economy class
Comfort class  
Business class  
Free baggage allowance for a child under 2 years without a seat. In case of carriage under airfares without baggage allowance, luggage for a child may only be transported as hand luggage 
1 piece of baggage, max. weight 10 kg,  dimensions not exceeding 55x40x20 cm, applies to all classes
Baggage privilege for the participants of the STATUS* program according to level:  
BRONZE
+ 1 piece to original
SILVER (Premium) + 1 piece to original
GOLD (VIP)
+ 1 piece to origina

* Baggage privileges provided in accordance with the level of passenger participation in the STATUS program on the date of issuance of ticket, taking into account card number entered for booking. Baggage privileges are not available for Light airfare.

* The standard free baggage allowance is indicated on your ticket in the «БАГ/BAG» column, where the number of luggage places is prescribed.

The airline has the right to change the standard free baggage allowance on their flights within the standards established by the Air Code of the Russian Federation.

Information on the free baggage allowance on charter flights should be clarified with your tour operator when purchasing a tour package.

Please note that under Federal rules for air transport of passengers, baggage, cargo and service requirements for passengers, consignors, consignees, passengers are discouraged from storing fragile or perishable items, banknotes, jewelry, precious metal, securities and other valuables, business documents, keys or other similar items in their checked baggage.

The airline is not responsible for damage to fragile items, perishable items, banknotes, jewelry, precious metals, securities and other valuables, business documents, keys and other similar items specifically discouraged for transport in checked baggage, regardless of the fact that the Airline is aware of the presence of these items in the baggage or not.

Further information about the transportation of fragile or breakable items is available at “General rules of carriage” / “baggage” / “Requirements for the contents of baggage and carry on luggage

Carry-on luggage

In excess of the specified free baggage allowance passengers may carry the items listed below, if they are carried personally and not enclosed in the baggage:
- handbag or brief case;
- document folder;
- umbrella;
- cane;
- bunch of flowers;
- outerwear;
- prints for reading during the flight;
- baby food for the flight;
- mobile phone;
- photo camera;
- video camera;
- portable computer;
- suit in a holdall;
- carry-cot/folding staller when traveling with a child (the folding staller may be used as far as the aircraft ramp, after that it is handed over to be carried in the cargo/baggage hold);
- crutches, folding wheelchair with dimensions providing that it is stowed safely in the overhead bin or under the seat in front (for passengers with reduced mobility). 

The items referred to in this paragraph do not need to be presented for weighing, registration or to be marked with tags.

Service class  Carry on luggage not more than 55х40х20 см
Economy class
Comfort class   
Business class   
Free baggage allowance for a child under 2 without a seat
1 piece of baggage, max. weight 10 kg,  dimensions not exceeding 55x40x20 cm, applies to all classes

During the flight, all carry on luggage should be stored in the overhead compartments above the passenger seat or under the seat of passengers sitting in the row ahead.

Passengers must look after their own carry on luggage in the aircraft cabin. The airline is not responsible for carry on luggage in the aircraft cabin.

Excess, oversize and overweight baggage

In the event a passenger has baggage exceeding the allowed number of pieces, weight or total sum of three dimensions as stipulated in the standard free baggage allowance, the passenger will need to pay extra at the rates specified below.

Rates for excess baggage as of 1 March 2016*

Category of excess baggage
Excess category
The rate for Domestic airlines, RUB**
The rate for International airlines, EUR**
Direct 
Transfer 
Direct
Transfer 
Additional piece for baggage 
2 000
 4 000
25
50
Excess weight of the 1st piece for baggage
over 23 kg, but no more than 32 kg
2 000 4 000 25
50
over 32 kg, but no more than 50 kg
4 000 8 000 50 100
Oversize baggage  over 203 cm
2 000 4 000 25 50

*** for flights to/from cities of Central Asia and the Far East***

Category of excess baggage
Excess category
The rate for Anadyr and Vladivostok, Sanya, RUB**
The rate for Dushanbe, Bukhara, Samarkand, Tashkent, Fergana, EUR**
Direct  
Transfer 
Direct
Transfer 
Additional place for baggage 
3 000
5 000
35
60
Excess weight  of the 1st place for baggage
over 23 kg, but not more than 32 kg
3 000 5 000 35
60
over 32 kg, but not more than 50 kg
6 000 10 000 70 120
Oversize baggage
over 203 cm
3 000 5 000 35 60

 

· any and all pieces of baggage, regardless of type and purpose, exceeding the 203 cm max. total dimensions limit
· any and all pieces of baggage, regardless of type and purpose, exceeding the 23 kg weight limit (applies to economy and comfort classes) or 32 kg weight limit (applies to business class)
· any and all animals with exception of guide dogs accompanying blind passengers

Transportation of all baggage types mentioned above must be paid for in accordance with the set fees. In the event the baggage allowance is exceeded in several ways, the total fee is calculated as a sum of respective baggage fees.

In the event that the weight of a baggage piece exceeds 50 kg, preliminary consent for transportation must be received from UTair with confirmation of availability of baggage space for such overweight items. Transportation of baggage pieces weighing over 50 kg is either charged at standard full weight rate or performed as cargo transportation.

Depending on the airport, checking in at a separate check-in desk might be required for extra, oversize and overweight baggage.

To arrange transportation of excess baggage, please contact the UTair helpdesk at 8-800-234-00-88 (toll-free in Russia) or +7 (3452) 298-888 for international calls, or submit a request at UTair website.

In the event that no baggage space is available on a flight, UTair reserves the right to refuse to transport extra/oversize/overweight baggage.

Transportation of sport gear

Skiing and alpine skiing gear

Skis, snowboards and associated gear, including ski poles, boots and helmets, will not be counted toward the established free baggage allowance and are transported free of charge on all one-way and round trip flights. This does not apply to associated gear transported without skis/snowboard.

Passengers are encouraged to inquire about additional terms for ski and ski equipment transportation when booking and purchasing flight tickets.

Bicycles

Transportation of bicycles is covered by baggage allowance on the condition that total weight of a passenger’s baggage, including that of a bicycle, does not exceed the set weight limits, and the total dimensions of the packed bicycle do not exceed 203 cm.

Bicycles must be transported in a special cardboard box or protective wrapping that secure the bicycle fork during the flight. Handlebars must be firmly fixed, pedals must be detached.

In the event that the total baggage weight exceeds the set limits, excess baggage fees must be paid.

Other types of transported sport gear are subject to UTair general baggage transportation rules.

Animals and birds are admitted for carriage on UTair aircraft upon preliminary arrangement made with UTair and so far as such carriage is permitted by the country of destination or transit in case of international flights.

Carriage of animals and birds on international flights is governed by the laws of the countries of departure, transit and destination. For details, please apply to the Consulate of the departure, transit or destination country.

Please coordinate the carriage of an animal or a bird with the Company or its authorized agent when booking or paying for your ticket.

Upon the Company’s permission animals can be admitted into the cabin. The weight of such animals must not exceed 10 kg (including the weight of the carrier container). The Company may refuse to admit an animal to the cabin, if not coordinated in advance.

Animals whose weight exceeds 10 kg can only travel in a cage in the hold.

An animal or a bird carried in the cabin or in the hold must be placed into an air permeable carrier container, to a cage or a basket of sufficient size (excluding assistance dogs). The bottom of such container, cage or basket must be waterproof and covered with absorbing material. Bird cages must be covered with thick lightproof fabric. The total of the three dimensions of the container or cage used for the carriage of an animal in the cabin must not exceed 115 cm or 203 cm when carried inside the hold. The animal/bird carrier container must be equipped with handles for carrying.

The weight of an animal or a bird, including the weight of the container (cage or basket) and food intended for consumption during the flight is not included into free baggage allowance and shall be paid for by the passenger in accordance with the rate established by the airline.

Please note that taking care of your pet during the flight, feeding it, providing it with drinking water and care is your responsibility, the Company cannot bear any liability for the wellbeing of your pet.

Recognized assistance dogs accompanying blind or deaf passengers travel inside the cabin free of charge. Such dogs must hold a certificate of special training received by them and a veterinary certificate, and wear a collar and a muzzle. Passengers travelling with assistance dogs are allocated seats in the rear rows of the cabin and their dogs must be tied to the owner’s seat near the passenger’s feet. The airline must be notified of the dog in advance.

Unaccompanied animals can only travel on UTair flights as cargo. The shipper is responsible for providing true information about the animal’s health in accordance with the legislation of the Russian Federation, including the following documents:
• a shipper’s certificate (the form can be obtained at the cargo terminal of the departure airport);
• permission from the import/export/transit country (for international flights);
• a veterinary certificate.

Please make sure that you have a proper container or a cage for your animal, as UTair cannot provide one. For safety reasons, animals can be accepted for carriage in closed containers only.

Such containers must meet the following requirements:
• the bottom of such container/cage must be waterproof and must be covered by absorbing material;
• the size of the container must be sufficient for the animal accepted for carriage;
• the container must be dry, clean, fitted with ventilation outlets and be equipped for loading and unloading.

Required documents:
When checking-in, a passenger travelling with an animal or a bird on a UTair flight must have and submit valid documents (certificates) relating to the health of such animal or bird issued by competent healthcare agencies, as well as permissions for export, transit and import in case of international travel.

Only documents issued by public veterinary clinics will be accepted, which will be considered valid for five days after the date of issue and until the beginning of carriage or storage. In order to be admitted for air travel, the animal must be vaccinated against rabies not earlier than one year and not later than one month before the carriage.

We recommend that passengers travelling with animals arrive at the airport in advance, at least two hours before departure, in order to have sufficient time to undergo all formalities.

Before check-in, you will need to pass veterinary control at the veterinary control office of the departure airport.

Additional information about transportation of pets can be obtained from the veterinary control office of the departure airport.

Veterinary control office in Vnukovo Airport, Moscow: + 7 (495) 436-83-63

Items prohibited for transportation 

Requirements for baggage contents are governed by:
- Pre-flight and Post-flight Screening Rules approved by Order of the Ministry of Transport No. 104 dated 25 July 2007;
- Technical Instructions for the Safe Transport of Dangerous Goods by Air  (Doc 9284 AN/905 ICAO);
- Order of the Ministry of Transport of the Russian Federation No. 141 dated 5 September 2008, On Approval of Federal Aviation Rules “Rules of Transportation of Dangerous Goods by Civil Aircraft”.

The following dangerous substances and articles must not be carried in or as checked or carry-on baggage on board aircraft:
- explosive substances, blasting supplies and items stuffed therewith;
- compressed or condensed gases;
- flammable liquids;
- flammable solid substances;
- oxidizing agents and organic peroxides;
- toxic substances;
- radioactive materials;
- caustic and corrosive substances;
- poisonous substances;
- compact vehicles powered by lithium batteries;
- arms.

List of dangerous substances and articles, which can be transported be air subject to required conditions

Substances and Articles Allowed in
Checked Baggage Carry-on Baggage On one’s person

First Aid Items

Small cylinders with gaseous oxygen or air, required for medical use

Yes

Yes

Yes

Devices containing liquid oxygen

No

No

No

Gas cylinders containing gas in Division 2.2 worn for the operation of mechanical limbs.

Yes

Yes

Yes

Non-radioactive medicinal or toilet articles (including aerosols). The net quantity of each single article must not exceed 0.5 kg or 0.5 L. Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents. The total net quantity of all above mentioned articles must not exceed 2 kg or 2 L per person.

Yes

Yes

Yes

Radioisotopic cardiac pacemakers or other devices, including those powered by lithium batteries, implanted into a person.

-

-

Yes

Radiopharmaceuticlas contained within the body of a person.

-

-

Yes

Portable electronic medical devices containing lithium metal or lithium ion cells or batteries. Batteries must not exceed 2 g for lithium metal batteries and 100 Wh for lithium ion batteries.

Yes

Yes

Yes

Spare batteries for Portable medical electronic devices with a lithium content not exceeding 2g and a Watt-hour rating not exceeding 100 Wh. These batteries must be individually protected to prevent short circuit (e.g. by taking them in original retail packaging or by taping over exposed terminals, or by separate packing of each battery in a plastic bag or a protective bag).

No

Yes

Yes

Portable medical electronic devices with a lithium content exceeding 2g but not exceeding 8g and a Watt-hour rating exceeding 100 Wh but not exceeding 160 Wh.

Yes

Yes

Yes

Spare batteries for portable medical electronic devices with a lithium content exceeding 2g but not exceeding 8g and a Watt-hour rating exceeding 100 Wh but not exceeding 160 Wh. These batteries must be individually protected to prevent short circuit (e.g. by taking them in original retail packaging or by taping over exposed terminals, or by separate packing of each battery in a plastic bag or a protective bag). Maximum 2 spare batteries with a lithium content exceeding 2g and a Watt-hour rating exceeding 100 Wh.

No

Yes

Yes

Small medical or clinical thermometer containing mercury.  One (1) per passenger for personal use, when in its protective case.

Yes

Yes

Yes

Clothes or body care items

Toilet articles (hair sprays, perfumes, colognes, including aerosols). The net quantity of each single article must not exceed 0.5 kg or 0.5 l. Release valves on aerosols must be protected by a cap. The total net quantity of all articles must not exceed 2 kg or 2 l per person.

Yes

No

No

Hair curlers containing hydrocarbon gas. Up to one (1) per passenger or crew member.
The safety cover must be securely fitted over the heating element.
Gas refills for such curlers are not permitted.

Yes

Yes

Yes

Consumer articles

Liquids in containers up to 100 ml (or equivalent capacity in other units of volume), packed in a secure transparent plastic bag up to 1 l – one bag per passenger.

Yes

Yes

Yes

Alcoholic beverages containing more than 24%, but not more than 70% alcohol by volume.
In retail packaging. In receptacles not exceeding 5 litres.
Total net quantity of 5 litres per passenger.

Yes

No

No

Aerosols in Division 2.2, with no subsidiary risk, for sporting or home use. Net quantity of each single article must not exceed 0.5 kg or 0.5 l. Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents. The total net quantity of all articles must not exceed 2 kg or 2 l. per person.

Yes

No

No

Securely packaged ammunition in Division 1.4S (UN 0012 or UN 0014 only). The gross weight must not exceed 5 kg per person.
Ammunition with explosive or incendiary projectiles is prohibited.
Allowances for more than one person must not be combined into one or more packages.

Yes

No

No

Safety matches (small packet). Not more than one per person.

No

No

 Yes

Small cigarette lighter. Not more than one per person. Not containing unabsorbed liquid fuel (other than liquefied gas).

No

No

Yes

“Strike anywhere” matches

No

No

No

Lighter fuel and lighter refills.

No

No

No

Flare-type pre-mixing lighters protected from inadvertent operation. Not more than one (1) lighter per person. Not containing unabsorbed liquid fuel (other than liquefied gas).

No

No

Yes

Flare-type pre-mixing lighters not protected from inadvertent operation.

No

No

No

Battery-powered equipment capable of emitting excessive heat, which can cause fire in case of operation of such equipment (e.g. high intensity underwater torches (diving lamps)). Heat-emitting cells and battery are isolated from each other by removing heat producing element or battery or other element e.g. cutout. All removed batteries must be protected to prevent short circuit (e.g. by taking them in original retail packaging, or by taping over exposed terminals, or by separate packing of each battery in a plastic bag or a protective bag).

Yes

Yes

No

Rescue backpack with compressed gas cylinders in Division 2.2, with no subsidiary risk. Not more than one (1) backpack per person. The backpack must be packed in such a manner that it cannot be accidentally activated. The airbags within the backpacks must be fitted with pressure relief valves.
Note!
This flight must be agreed with the Carrier. It is obligatory to call Contact Center or Feedback and provide person data (full name, flight number, date of flight and all details about your baggage) through the Call center UTair or Feedback 

Yes

Yes

No

Small gas cylinders fitted into a self-inflating device, e.g. life jacket. Not more than one (1) device per Customer. Up to two (2) spare cylinders containing carbon dioxide or other suitable gas in Division 2.2 with no subsidiary risk per person. Up to two (2) cylinders fitted into a self-inflating device.

Yes

Yes

Yes

Small cylinders for other devices. Up to four (4) small cylinders containing carbon dioxide or other suitable gas in Division 2.2 with no subsidiary risk per person. Water capacity of each cylinder must not exceed 50 ml.

Yes

Yes

Yes

Portable battery powered electronic smoking devices (e.g.  electronic cigarettes, e-pipes, personal steams, electronic nicotine delivery systems)

No

Yes

Yes

Portable electronic devices such as watches, calculating machines, cameras, cellular phones, laptop computers, camcorders, medical equipment containing lithium metal or lithium ion cells or batteries. Batteries with a lithium content not exceeding 2g and a Watt-hour rating not exceeding 100 Wh.

Yes

Yes

Yes

Spare lithium metal or lithium ion cells or batteries for portable electronic devices. Batteries with a lithium content not exceeding 2g and a Watt-hour rating not exceeding 100 Wh.

No

Yes

Yes

Portable electronic devices containing lithium metal or lithium ion batteries with a Watt-hour rating exceeding 100 Wh, but not exceeding 160 Wh.

Yes

Yes

Yes

Spare lithium metal or lithium ion batteries for portable electronic devices with a Watt-hour rating exceeding 100 Wh, but not exceeding 160 Wh.

No

Yes

Yes

Fuel cell systems powering portable devices (e.g. cameras, cellular phones, laptop computers and camcorders).

No

Yes

Yes

Spare fuel cartridges.

Yes

Yes

Yes

Dry ice. Not exceeding 2.5 per passenger.

Yes

Yes

No

Mercury barometer or mercury pulsometer.

No

Yes

No

Instruments containing radioactive materials. They must be securely packed and without lithium batteries.

Yes

Yes

No

Energy-efficient light bulbs. In retail packagings.

Yes

Yes

Yes

Permeameters used to calibrate air quality monitors.

Yes

No

No

Portable electronic equipment containing non-spillable batteries. Battery voltage must not exceed 12 V, and Watt-hour rating not more than 10 Wh. Battery must be disconnected and its terminals insulated.

Yes

Yes

No

Internal combustion engines or fuel cell engines.

Yes

No

No

Non-infectious samples.

Yes

Yes

No

Insulated packagings containing refrigerated liquid nitrogen.

Yes

Yes

No

Security-type attaché cases, cash boxes, cash bags, etc.

No

No

No

Compact vehicles powered by lithium batteries:
- monowheels,
- segways (mini-segways),
- hoverboards,
- gyroscooters

No

No

No

Arms and Bladed Articles

Crossbows, harpoon guns, sabers, hatchets, yataghans, broadswords, swords, smallswords, bayonets, daggers, lancets, ice creepers, ice skates, harpoons, spears, hunting knives, flick knives, locking knives – any sharp articles, which can be used to cause puncture and cut wounds.

Yes

No

No

Firearms, paintball arms, airguns, flare guns, нарезное оружие, starting guns, nail guns, parts of small arms and firearms (except optical sights), any kinds of toy guns, replicas of any arms.

Yes

No

No

Bladed articles: box cutters, pen-knives, carving knives, ice picks, household knives (scissors) with blades (cutting edges) longer than 60 mm, unpacked blades.

Yes

No

No

Ammunition (cases with cartridges) for sports. Small amounts of cartridges for personal use must be securely packaged in fabric, wooden, metal or other package, designed for transportation of small amounts of ammunition. Maximum 5 kg (11 lb) of ammunition for one passenger for personal use.

Yes

No

No

 

All substances and articles not mentioned in this list are prohibited for transportation!

Liquids in containers larger than 100 ml are not accepted for transportation even if the container is not full.

Exceptions are made for:
- medicines;
- baby food;
- liquids purchased in duty-free shops.

Note:
Liquids purchased in duty-free shops at airports or on board aircraft must be packaged in a secured (sealed) plastic bag providing for identification of access to its contents during the flight and bearing an authentication that this purchase was made in a duty-free shop or on board aircraft on the date(s) of travel. It is not allowed to open the package during flight. Liquids can be confiscated during screening if the package is open.

According to RF Government Decree No.172 dated 03.03.2012, a simplified customs procedure is applied to the baggage of connecting passengers departing from the Russian Federation, when such baggage contains no goods subject to customs declaration. It means that a connecting passenger does not need to present its baggage personally for customs inspection.
The Decree establishes a procedure for customs formalities in respect of goods admitted by the Carrier for transportation in accompanied baggage from the Russian Federation to a destination outside the customs area of the Customs Union with a stopover at the departure airport located in Russia. It also defines the conditions that the Air Carrier and/or the authorized Operator must fulfill in order to be subject to such Decree.

The simplified procedure is applicable subject to the following conditions:
- when checking in the connecting baggage at the departure airport the passenger is to state that his/her baggage does not contain any goods subject to customs declaration in writing;
- a numbered baggage tag supports the passenger’s statement that there are no goods subject to customs declaration in writing;

Please note that a simplified procedure cannot be a waiver from the liability to comply with the Customs Union Regulations and RF Customs Legislation.
A citizen having goods subject to mandatory customs declaration in writing who failed to declare such goods in writing may be made liable in accordance with the Code of Administrative Violations and the Criminal Code of the Russian Federation.
Should any goods subject to declaration in writing be discovered in connecting baggage, the respective passenger is banned from boarding and such baggage is placed to the customs office. However such passenger retains the right to declare in writing the goods contained in his/her baggage even after such passenger and his/her baggage has been checked.

ATTENTION! Please note free baggage allowances and applicable rules of goods and currency import to and export from the Russian Federation, available here.
Procedure for import of goods in the checked baggage of passengers arriving to the Russian Federation from customs area of the Customs Union.

ATTENTION! A simplified customs procedure is applied to the goods accepted by the carrier for transportation in checked baggage departing from outside the customs area of the Customs Union to a Russian destination with a stopover in the Russian Federation (connecting baggage). It means that a connecting passenger does not need to present its baggage personally for customs inspection.

The simplified procedure is applicable subject to the following conditions:
- several persons may not have the same ticket;
- when checking in the connecting baggage at the departure airport the passenger is to state that his/her baggage does not contain any goods subject to customs declaration in writing;
- a numbered baggage tag and a ТРАНСФЕР ВВЛ/DOMESTIC CONNECTION tag support the passenger’s statement that there are no goods subject to customs declaration in writing;
Please note that a simplified procedure cannot be a waiver from the liability to comply with the Customs Union Regulations and RF Customs Legislation.

A citizen having goods subject to mandatory customs declaration in writing who failed to declare such goods in writing may be made liable in accordance with the Code of Administrative Violations and the Criminal Code of the Russian Federation.

Should any goods subject to declaration in writing be discovered in connecting baggage, the respective passenger is banned from boarding and such baggage is placed to the customs office. However such passenger retains the right to declare in writing the goods contained in his/her baggage even after such passenger and his/her baggage has been checked.

Goods transported in checked baggage shall be declared in writing by filling in a passenger’s customs declaration form mandatorily stating the customs value of such goods. Such declaration is to be submitted at the same time that such goods are presented.

The following double-channel system is in effect at customs areas of the Customs Union:
- Red Channel means a specially marked location in arrival and departure areas  defining the possibility of declaration by individuals of the goods transported by them and subject to declaration in writing, as well as those goods not subject to this rule but can be optionally declared in writing;
- Green Channel means a specially marked location in arrival and departure areas meaning that goods carried by individuals in their baggage through customs are intended for personal use and not subject to declaration in writing subject to no unaccompanied baggage carried by such individuals.

For the purpose of customs authority, once entered the Green Channel a passenger states that there are no goods subject to mandatory customs declaration among those carried by him/her through customs border of the Customs Union.

Simultaneously with the passenger’s customs declaration and in order to confirm the declared information a passenger must provide the following documents as the case may be:
- an ID document (e.g. a Russian Passport, an International Passport, a Birth Certificate for minors, etc.);
- a document to confirm adoption, guardianship, patronage of a minor;
- a document to confirm that the goods declared have been bought;
- transportation documents;
- documents to confirm passenger’s right to benefits, including for temporary import, resettling refugees, etc.);
- documents to confirm that all limitations have been met, except non-tariff and technical regulatory measures;
- other documents and information required to be provided under the customs law of the Customs Union.

Should an individual provide incorrect information, he/she may be may be made liable in accordance with the Code of Administrative Violations and the Criminal Code of the Russian Federation.

ATTENTION! Please learn more about baggage-related limitations and regulations on goods and currency import to the Russian Federation at customs office before undergoing customs formalities or at Federal Customs web-site or at Customs Union official web-site.

In accordance with FAR, General Rules of Air Transportation of Passengers, Baggage and Cargo and Requirements for Passenger, Shipper and Consignee Service, approved by order of the Ministry of Transport of the Russian Federation No. 82 dated 28.06.07, a passenger must coordinate transportation of arms and/or ammunition with the Company to book a seat.

To coordinate transportation of arms contact 24/7 information service:
8 (800) 234-00-88 – for calls within Russia (free of charge);
+7 (3452) 298-888 – for calls from outside Russia,

and state the following information: your full name, number and date of flight, amount of arms and ammunition, as well as weight of cartridges.

For the purpose of flight safety a passenger is only allowed to carry his own arms up to 5 pieces and 1000 cartridges.

Securely packaged cartridges in Div. 1.4S in the amount up to 5 kg per passenger, excluding ammunition with shell or incendiary bullets are accepted for transportation in checked baggage. For this purpose allowances for several packages cannot be combined into one or more baggage pieces.

Ammunition exceeding 5 kg can only be transported as dangerous goods documented and handled in accordance with ICAO Technical Instructions for Transportation of Dangerous Goods by Air.

When checking ammunition and cartridges for transportation without having coordinated such transportation with the Company during booking process, the Company can deny such transportation to such passenger.

Passengers, who intend to carry arms, must arrive for check-in at least 1 hr 30 min. before departure and present the arms for checking-in.

Arms of passengers entitled to keep and carry them must be transferred for temporary storage for the duration of flight at the airport of departure and will be released to their owners at the airport of destination after the flight.

To be accepted for transportation arms must be unloaded and contained in the passenger’s package (covers, holsters, special tare, cases, sheaths) meeting safety and security requirements, separately from ammunition.

A passenger transporting arms must have a document on himself/herself authorizing him/her to keep and carry the arms. Apart from that, when importing/exporting arms to/from the Russian Federation a passenger must have an arms import/export authorization.

When exporting arms from the state of departure airport a passenger must additionally present an authorization to import arms into the state of destination airport and states of transit/transfer airports to the Company representative.

Arms and ammunition are carried without charge if they are comprised in one piece of checked baggage (passenger has no other checked baggage) and do not exceed free baggage allowance. As one piece of checked baggage per passenger it is regarded 1 weapon and cartridges for it.

Arms of transfer passengers is checked in and transported according to the usual procedure till the first landing point. At transfer airport the arms are removed from the aircraft and transferred to passenger to be checked in for the next flight.

Armed personnel of the Federal Protection Service of the Russian Federation, State Courier Service of Russia and Intergovernmental Courier Communication being on duty and having relevant certificates and standard mission orders do not transfer arms for temporary storage for the duration of flight.

Crossbows, harpoon guns, sabers, hatchets, yataghans, broadswords, swords, smallswords, bayonets, daggers, hunting knives, flick knives, locking knives replicas of any kinds of weapons must not be carried in passenger cabins of aircraft. The y can only be transported in aircraft cargo and baggage compartments.

Gas spray gun cartridges and gas bottles filled with neuro-paralitic and tear agents, etc. must not be carried by air transport.

It is prohibited to carry replicas of arms (pistols, revolvers, rifles, carbines, sub-machine guns, electric strikes, etc.) in aircraft cabins.

In accordance with the Federal Law “On Arms” No. 150-ФЗ dated 13.12.1996 foreign citizens are:

- allowed to import sporting and hunting weapons in Russia, if an invitation from a legal entity licensed for hunting, a contract for hunting with the said legal entity or invitations for participation in sporting events and a relevant authorization from the Ministry of Internal Affairs are available;

- prohibited to import and use all kinds, types and models of weapons in Russia for personal safety, protection of other people’ life and health, their property, escorting goods and other purposes not mentioned above, unless it is specifically provided for in treaties of the Russian Federation.

Passengers authorized to carry firearms with them on board aircraft shall advise the airport security service personnel that they have their service weapons prior to screening.

For safety purposes passengers authorized to carry firearms on board aircraft must read and sign the Instruction for Passengers Authorized to Carry Firearms on board Aircraft provided for familiarization by the Company representative.